Program Manager

Job Department: Programs
Job Location: Oakland
Job Type: Full Time
Job Category: Hybrid

Job Description

SupplyBank.org is seeking an ambitious professional to join the team as Program Manager. The ideal candidate for this position will have a passion for social justice and systems change, understanding of government funded human service systems and a strong record of accomplishment in supporting the design, implementation and evaluation of a portfolio of programs. The ideal candidate will be prepared to plug into a fast-paced office environment composed of a small but mighty (and growing) team working to address the basic needs of hundreds of thousands of low-income children and families throughout California to foster pathways out of poverty. This position’s portfolio will include a sharp focus on programs in Alameda County and others as assigned as capacity allows.

SupplyBank.org has a hybrid office model with two days in the office and three days voluntarily worked from home. Other in person events and meetings with partners may occur throughout the year.

About SupplyBank.org 

Mission Statement

SupplyBank.org works through trusted local partnerships to strengthen the social safety net and deliver essential supplies to children and families in need.

Vision 

All people have the essential supplies they need.

Background 

SupplyBank.org centralizes procurement and in-kind donations to provide upwards of $3 worth of necessities for every $1 invested. In the few years prior to the Pandemic, the Organization provided more than $65 million worth of materials including diapers, hygiene supplies, school supplies and various PPE to hundreds of thousands of low-income children and families throughout California. Our largest programmatic footprint remains in the Bay Area, but with significant growth in all 58 counties. 

By distributing materials through a statewide network of partnering agencies that provide additional resources supporting pathways out of poverty, we aim to both alleviate the immediate symptoms of poverty, while incentivizing families to participate in programs that provide pathways towards self-sufficiency. Leveraging existing investments into the safety net enables SupplyBank.org to distribute critical materials through an existing and trusted infrastructure with a leg up approach (no line), while minimizing our operational costs.

Oakport Street Project – Oakport.org 

Our next phase will begin with the completion of the Oakport Street Project Oakport.org, which will include our new 120,000 sq. ft. distribution center, 160,000 sq. ft. nonprofit center, 24 hour childcare for employees, massive murals, a two-acre rooftop farm and reentry job training program with permanent placements. With its completion, our programs for poverty alleviation, immediate disaster relief and others will scale to meet regional and statewide needs. See more at www.oakport.org.

COVID Response 

Since the onset of the Pandemic, SupplyBank.org utilized its relationships with numerous state agencies, FEMA representatives and several other local agencies to establish and support 58 county specific emergency supplies programs totaling several million dollars each quarter. While they vary in distribution points, all partner with each respective County Children and Families Commission, childcare providers for essential personnel, couny office of education (COEs) and other programs through public health/social services agencies. Thousands of organizations throughout the state are beneficiaries and several Counties made supplemental appropriations towards the effort to increase scope and impact.

Principal Duties and Responsibilities         

The Program Manager will report to the Director of Programs and be the lead team member for all programs in Alameda County and other programs and territories related to SupplyBank.org’s evolving work.

Duties include but are not limited to the following: 

  • Envision, create and administer a wide array of programs at multiple partner agencies that address the unmet material needs for under-resourced people in Alameda County, expanding the model in other counties. Serve as the agency lead and main point of contact for all programs in Alameda County and others as assigned and as capacity allows
  • Support the development, advocacy and implementation of a set of policies from multiple government and philanthropic organizations that support a holistic approach to building a county safety net that includes addressing unmet material needs    
  • Oversee the implementation and expansion of our statewide KtoCollege program that provides school supplies and other basic material needs to McKinney Vento students
  • Manage our portfolio of established diaper kit programs in several counties or regions, meeting with partner agencies to ensure the health of the program, developing quarterly and annual reports as needed, and engaging in outreach activities to identify potential growth opportunities
  • Regularly meet with program stakeholders, evaluate progress and make recommendations for improvement to the Director of Programs and Leadership Team
  • Engage in the data and evaluation group to support measuring meaningful outcomes and quantifying the impact of programs
  • Create standard templates and collateral for assigned programs
  • Play a key role in managing the Salesforce database for assigned programs
  • Contribute to the continuous improvement of all programs

Qualifications

  • Minimum of 5 years’ experience with progressively increasing levels of responsibility supporting programs, preferably in the nonprofit or public sector
  • Bachelor’s degree or equivalent; candidates with three additional years of professional experience will also be considered
  • Excellent written communication skills; this is essential
  • High comfort level with public speaking, in person and virtually
  • Excellent organizational and time management skills; keen attention to detail
  • Successful track record supporting or winning grants from foundations and/or public agencies for program, general ops and/or capital project support
  • Demonstrated ability to work both independently and in a team setting, inclusive of project management and budget development/management experience
  • Proficiency with Microsoft Office Suite, Salesforce and/or other CRM platforms
  • Experience working with a range of partner agencies and stakeholders of all backgrounds
  • Understanding of California state and county government agencies’ structures that assist low-income children and families
  • Bilingual in English and any other language a plus

General Information

The above statements are intended to describe the general nature and level of work being performed by the individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.

Compensation

The Program Manager will be a salaried position $65,000-$73,000 with benefits commensurate with experience and performance. SupplyBank.Org offers health, vision, and dental benefits, transportation, student loan subsidies, and a Simple IRA with a 3% gross company match.

SupplyBank.org is an equal opportunity employer.